Route overview

Server locations and international routes

110+ countries and 190+ routes are listed by group — Asia-Pacific, North America, Europe and others — with every route tagged by type (direct / relay / dedicated) and streaming support. Below you'll find notes on each route type, a use-case order for picking one, and how to confirm your exit after switching. The table shows representative routes only; the full list expands by region inside the client.

Direct Relay Dedicated
110+ Countries
190+ International routes
Unlimited Devices at once
60 days Money-back refund

Route table

Route table grouped by region

The table lists representative routes only; the same city may have several routes of different types. The full list and live route status are in the client; new regions arrive with client config updates, so no reinstall is needed.

Asia-Pacific routes

01

The closest group, with a short cross-border hop — suited to everyday browsing, Japan and Hong Kong streaming, and office work that needs a low hop count. Japan, Hong Kong and Singapore each offer both dedicated and relay routes, and one city often has several to choose from.

Sample routes in Asia-Pacific
Country / Region City Route type Streaming
JapanTokyoDedicatedSupported
JapanOsakaDirectSupported
South KoreaSeoulDirectSupported
SingaporeSingaporeDedicatedSupported
Hong Kong, ChinaHong KongRelaySupported
Taiwan, ChinaTaipeiDirectPartial
MalaysiaKuala LumpurRelayPartial
ThailandBangkokRelayPartial
AustraliaSydneyDirectSupported

North America routes

02

Covers the US West and East coasts plus major Canadian cities. AI tools, developer docs and North American streaming mostly land in this group; West Coast routes have a shorter return path toward Asia, while East Coast routes suit services in the eastern US and Europe.

Sample routes in North America
Country / Region City Route type Streaming
United StatesLos AngelesDedicatedSupported
United StatesSan JoseDirectSupported
United StatesNew YorkRelaySupported
CanadaTorontoDirectSupported
CanadaVancouverRelaySupported
MexicoMexico CityRelayPartial

Europe routes

03

London, Frankfurt, Amsterdam, Zurich and other cities make up the Europe group — suited to European streaming, cross-border work and sign-ups that need a European exit. The group is mostly direct and relay routes, with dedicated routes in London and Zurich.

Sample routes in Europe
Country / Region City Route type Streaming
United KingdomLondonDedicatedSupported
GermanyFrankfurtDirectSupported
NetherlandsAmsterdamRelaySupported
FranceParisDirectSupported
SwitzerlandZurichDedicatedSupported
SwedenStockholmDirectPartial
SpainMadridRelayPartial
PolandWarsawRelayPartial

Other regions

04

Selected cities in the Middle East, South America, Africa and Oceania. This group has fewer routes than the first three and is mostly relay and direct — suited to single-purpose needs that require a local exit; if you just want to reach international sites, pick from the first three groups.

Sample routes in other regions
Country / Region City Route type Streaming
United Arab EmiratesDubaiRelayPartial
TurkeyIstanbulRelayPartial
IsraelTel AvivRelayPartial
BrazilSão PauloDirectPartial
South AfricaJohannesburgRelayPartial
IndonesiaJakartaDirectPartial
New ZealandAucklandDirectPartial

Route type

How the three route types differ

Route type decides which path your data takes from your device to the target site. On the same cross-border link, direct, relay and dedicated routes differ in path length, congestion risk and cost — and each suits different work. Below are the mechanics, the best-fit scenarios and the cost differences, followed by a comparison table.

01

Direct routes

How it works
The client connects to the nearest entry data center and goes out directly, with no extra forwarding node in between. Shortest path, fewest hops.
Best for
Everyday browsing, long-term use in a single region, latency-sensitive web work.
Cost
The lowest of the three, and the largest number of routes — a single city usually has several to choose from.
Watch out
Performance depends on the local-to-entry segment, which is more exposed to local egress congestion at peak hours.
02

Relay routes

How it works
Traffic first reaches a nearby relay entry, then a relay data center forwards it to the exit node — splitting local-to-exit into two segments, with the first running over an optimized link.
Best for
Mediocre local egress quality with clear peak-hour swings; needing several regions from one client.
Cost
Medium — one extra forwarding hop of resources over direct, with a route count between direct and dedicated.
Watch out
One more forward, so theoretical latency is slightly higher than direct, but stability is usually better.
03

Dedicated routes

How it works
The cross-border segment runs on a dedicated or semi-dedicated link from the data center (IEPL and similar), so it does not compete for the same egress as public traffic; bandwidth and routing are relatively fixed.
Best for
Long video meetings, large file transfers, high-bitrate streaming, jitter-sensitive real-time work.
Cost
The highest of the three — bandwidth costs more than direct or relay, so dedicated routes are fewer than direct ones.
Watch out
Dedicated routes solve the cross-border segment; local network quality is still a prerequisite.
Route types compared
Route type Cross-border path Latency profile Stability Best for Relative cost
Direct Direct exit from the entry data center Shortest path, heavily affected by local egress Fair Everyday browsing, single-region use Low
Relay Forwarded via a nearby relay entry One hop more than direct, less variation Good Multi-region switching, peak hours Medium
Dedicated Dedicated or semi-dedicated cross-border link Fixed path, minimal jitter Very good Meetings, large files, high-bitrate playback High

The latency profile describes path structure, not specific numbers; real performance depends on your local network, the target service and the time of day.

Choosing a route

Pick a route by use case

A three-step order works: pick the region by target service, then the route type by use case, then rotate-test among several routes in the same region. Below are concrete orders for five common use cases.

Everyday browsing

Direct first

Web pages, search and email are latency-sensitive but not bandwidth-hungry, so a short direct path fits better. Start with the closest city in the Asia-Pacific group — Japan, Hong Kong and Singapore all have several routes.

Order same-city direct → same-city relay → nearby city

Video and streaming

Dedicated first

High-bitrate playback suffers from jitter and packet loss, not peak bandwidth. Confirm which region the content comes from, then pick a dedicated route in that region; if the bitrate drops mid-play, switch to another route in the same region rather than jumping across regions.

Order dedicated in target region → relay in same region → direct in same region

AI tools

North America first

Conversational tools hold long connections, so a dropped stream hurts more than slowness. Pick a dedicated or direct route on the US West or East Coast and stay on it; if verification breaks, retry on another route in the same region first.

Order US West dedicated → US East dedicated → US West direct

Gaming

Fewest hops first

Games are the most sensitive to latency and jitter, and need little bandwidth. Pick a route in the same region as the game server, direct first; don't switch routes mid-match, since switching rebuilds the connection.

Order same-region direct → same-region dedicated → nearby-region direct

Work and meetings

Dedicated first

Video meetings are sustained two-way traffic and sensitive to packet loss. Fix one dedicated route before the meeting and pause large downloads on the same network; if the picture stutters, check the current route type first, then decide whether to move to another dedicated route in the same region.

Order same-region dedicated → same-region relay → change entry city

Try it first, then pick a route by use case

Monthly plans start at ¥9.9 for 60GB, ¥18/month for 250GB and ¥28/month for 500GB, with data resetting monthly on your activation date; data packs start at ¥158/300GB, last until used up and never expire. No email address needed — a username and password are enough — and there's a 60-day money-back guarantee.

Coverage

Coverage by region

Below are some of the covered countries and regions, grouped by continent, to help you judge roughly which group a target service falls into. The full list lives in the client's region list; new regions arrive with client config updates.

Asia-Pacific

  • Japan
  • South Korea
  • Singapore
  • Hong Kong, China
  • Taiwan, China
  • Malaysia
  • Thailand
  • Vietnam
  • Philippines
  • Indonesia
  • India
  • Australia
  • New Zealand

North America

  • United States
  • Canada
  • Mexico

Europe

  • United Kingdom
  • Germany
  • Netherlands
  • France
  • Switzerland
  • Sweden
  • Norway
  • Denmark
  • Finland
  • Spain
  • Italy
  • Poland
  • Czechia
  • Austria
  • Ireland

Middle East & Africa

  • United Arab Emirates
  • Turkey
  • Israel
  • Saudi Arabia
  • South Africa
  • Egypt
  • Nigeria

South America

  • Brazil
  • Argentina
  • Chile
  • Colombia
  • Peru

Switching and verifying

Confirm the exit region after switching

Switching routes doesn't mean you're already on the expected exit. Run these four checks to tell whether the problem is the route, the region or your local network.

  1. Pick a region and route in the client

    The route list is grouped by region and each route is labelled with its type. When a city has several routes, pick the type by use case first, then choose one route of that type.

  2. Check the exit region after connecting

    Open the network check page and confirm the exit country matches the region you picked. If it doesn't, the connection isn't on the expected route — stop there before troubleshooting further.

  3. If it doesn't match, change route first, then region

    Change one variable at a time: try another route in the same region first, and only change region if it's still wrong. That tells you whether the route or the region is the problem.

  4. Check streaming content separately

    Platforms decide the content library by exit region. If the exit is right but the library isn't, try another route in the same region; switching across regions restarts the check.

Related pages: Network check Client setup Routes and protocols Help center

FAQ

Route FAQ

How many routes are there in total?

110+ countries and 190+ routes. The table on this page lists representative routes only; the full list expands by region in the client, and new regions arrive with client config updates.

Are dedicated routes always faster than direct ones?

Not necessarily. Dedicated routes improve stability and jitter on the cross-border segment; if the local-to-entry segment is poor, every route is affected. Test a direct route first, then compare with a dedicated route in the same city, rather than judging by route type alone.

Do I pay extra to switch routes?

No. All routes in your plan can be switched freely, and data resets monthly on your activation date; if you upgrade mid-cycle, the price difference is prorated over the remaining days.

What does "Partial" mean in the streaming column?

It means routes in that region can reach the content library of some platforms, and the result changes with the platform's current region checks. If the exit is right but the library isn't, try another route in the same region rather than jumping across regions.

Is there a limit on simultaneous devices?

No device limit. Each device can pick its own route independently; using different regions on different devices with the same account needs no extra setup.

Can I get a refund if it's not for me?

There's a 60-day money-back guarantee — see the refund policy for the steps. No email address is needed to get started; a username and password are enough.