Setup Guide: Account, Subscription Import and Connection

Open the sign-up page — there are only two fields: username and password. VPNWu does not ask for an email address, so there is no verification email; submitting takes you straight to the account overview in the dashboard. The username is only used to log in, so pick something unrelated to your real identity. Make the password long, mix upper and lower case, digits and symbols, and store it somewhere separate.

If you already have an account, use the login link in the top right of the page instead of registering again. Orders and subscriptions are tied to an account, so two accounts mean two sets of records and a messier time with billing and support tickets.

Before ordering, spend a minute on the dashboard's left-hand menu: Account Overview, Plans, Download Client, Orders, Tickets, Settings. The next few steps move between these sections, so knowing where they are makes everything smoother.

After logging in, open Plans. The three monthly tiers differ only in data: ¥9.9/month for 60GB, ¥18/month for 250GB, ¥28/month for 500GB. Data resets monthly on your activation date, not on the calendar month; if you upgrade mid-cycle, the price difference is prorated over the remaining days, so you do not have to wait for the next period. If you only look things up and check email now and then, 60GB is usually enough; if you watch video daily, run AI tools or share with several people, start at 250GB.

If your usage varies or you do not want a monthly renewal, look at data packs: ¥158/300GB, ¥358/1000GB, ¥658/3000GB. They last until used up and never expire — handy for business trips, short projects, or as a backup to your main plan.

Checkout supports Alipay, WeChat Pay and USDT. A new order appears under Orders with the status Pending; it only becomes Paid — and the billing period starts — once payment clears. If you have paid and the status has not changed, refresh the Orders page once; if it is still pending, open a ticket with your payment receipt instead of ordering again.

Every tier includes the same service: 110+ countries / 190+ routes, unlimited simultaneous devices, and a 60-day money-back guarantee.

Once payment clears, go back to Account Overview, where the subscription address is displayed. It is usually a long string starting with https and ending in a token parameter, and it may run past one line — when copying, make sure the tail is not cut off.

https://example.com/sub?token=YOUR_TOKEN

The line above is a format example only, not a working subscription address; the real link appears only in the dashboard after you log in.

This link works as your account's credential inside the client: anyone who has it can use up your data, so do not post it in group chats, forums or screenshots. If you suspect it has leaked, reset the subscription address in the dashboard — the old link stops working immediately — then paste the new one into your client.

The dashboard also offers one-click import, which opens an installed client and fills in the subscription. On desktop, copying and pasting the link manually is still the more reliable route: one-click import relies on a protocol handoff between browser and client, and some browsers block it, so nothing happens when you click.

Get the client from Download Client in the dashboard: downloads are available as soon as you log in, no plan required. VPNWu provides the installers — do not take them from third-party sites or file-sharing drives, since a mismatched version behaves differently when importing a subscription. Windows / macOS / iOS / Android / Linux are supported.

Open the client and find the section labelled Subscriptions, Profiles or Servers (the name varies by client). Paste the link you copied in the previous step, save, then click Update once manually. A successful update shows servers grouped by region, with the same number of entries as the dashboard lists.

The exact entry points for the four platforms are below. Buttons may move after an interface update; the only test that matters is whether the place you pasted the link can Update into a server list.

Pick a server in the client. For a first connection, choose an entry marked direct or dedicated with a low latency number; if one server slows down at peak hours, switch to another in the same region — no configuration changes needed.

Click Connect and the status goes from Disconnected to Connected, with the matching icon in the tray or status bar. That only means the client thinks the tunnel is up, not that your exit has switched, so run three checks:

1. Open a site outside your region that normally will not load in your browser. If it loads, your traffic is really going through the server.
2. On the dashboard's Network Check page, look at the current exit IP and its location, and see whether the country matches the server you picked. If it does not, there is usually a higher-priority rule left in the client, or another VPN is still active.
3. Connect a second device at the same time to confirm that unlimited devices really applies to your account, rather than only the first device working.

If all three pass, you are good to go. If any fails, work through this order: click Update in the client to make sure the subscription is current; switch to another server in the same region to rule out a single bad server; check whether system proxy settings have been switched back to direct by another app; and finally confirm the client process has not been killed by battery-saving policies.

If it still will not connect, open a ticket with the client name, the server you selected and a screenshot of the error — far faster than asking in a comment thread, and much easier to diagnose.