Region locks come from three checks the platform runs: the exit address, DNS resolution and the account region. This page covers all three — which platforms start playback in which regions, what each route type is suited to, and the order to troubleshoot in when playback fails. Every conclusion can be verified on a monthly plan, with a 60-day refund.
110+ countries / 190+ routesUnlimited devices60-day refund
No email address required — a username and password are enough. Payment: Alipay / WeChat / USDT.
Region support
Platform and region reference
The table below lists the region combinations we get asked about most. “Supported” means the route can open the playback page and start the stream in that region; it does not mean the catalog is identical — whether a given title is licensed in a given country is decided by the platform and the rights holders, and switching routes will not change that.
The Japan region carries more anime and originals; after switching regions, reopen the playback page instead of resuming the old stream
Disney+
United States / Japan / Singapore
Supported
Dedicated
When the account region and the exit region do not match, the first sign-in often triggers a verification prompt
HBO Max
United States
Supported
Dedicated
The catalog is mostly US titles; European regions get different content and release dates
Hulu
United States
Supported
Dedicated
US accounts only; the session is sensitive to region changes
YouTube Premium
Japan / United States / Hong Kong
Supported
DirectRelay
Membership benefits follow the subscription region; playback itself has fewer regional restrictions
Prime Video
United States / Japan
Supported
RelayDedicated
Originals usually share one global source; licensed titles are released region by region
BBC iPlayer
United Kingdom
Region-sensitive
Dedicated
Sensitive to address type — try a UK dedicated route first, and switch to another route in the same region if it fails
The regions listed are the common combinations; the routes page is the source of truth for what is currently on sale. Platform policies change at any time, so a route that works today may be detected next week — that is normal. When one fails, switch to another route in the same region first, then work through the error table below.
How it works
What unlocking actually means
Most people assume unlocking means “changing the region”. In practice it means satisfying three checks at once. Change only one of them and the usual result is a homepage that loads and a play button that errors out.
The three checks
Exit address, DNS and account region
Of the three, the exit address is the easiest to change; once the client handles DNS it usually follows the exit; the account region is the hardest and best left alone — match the route to the region your account belongs to.
01
Exit address ownership
Platforms read the registration country and operator attributes of the address you connect from. Data-center, residential and mobile ranges carry different trust levels on the platform side, so switching to another route in the same region can give a completely different result — that is the main reason one person can watch on a platform while another gets an error.
02
DNS resolution path
Some platforms hand out playback addresses based on DNS results. Once the client handles DNS it generally follows the exit region; devices with manually changed system DNS often end up with a page from region A and a source from region B — the homepage loads and the player stays blank.
03
Account and payment region
The country you enter at sign-up and the payment method you link are written into the account profile. When you sign in from another region the platform may ask you to verify the payment method or simply block playback; this layer cannot be worked around by changing routes — the exit has to match the account.
Address types
Native IP vs residential IP
The two terms get mixed up constantly: native IP is about where the address is registered, residential IP is about where it was allocated. What platforms actually weigh is the usage history and reputation of the address block; registration is only the first filter.
Data center native IP
Data center range
The address is registered locally in the regional registry, but the whole block belongs to a data center. The upside is low latency, plenty of bandwidth and stable long playback; the downside is that the block is shared by many users, platforms police data-center ranges more strictly, and some refuse to start playback at all.
Common on most cross-border routes, and the main type in this service's lineup
Works well for platforms with looser checks, such as YouTube and Prime Video
After switching regions, clear cookies and open the playback page in a private window
Residential broadband IP
Residential broadband range
The address is allocated by a local residential broadband line, which carries more trust on the platform side and gets through platforms with hard residential requirements more easily. The trade-off is that bandwidth and stability depend on the local line, rental costs are high, and the number of available regions is limited.
Typical of broadband plans sold to local households
The first choice for platforms that are picky about address type
Usually less stable than a dedicated route for long 4K playback
How to judge
This service's routes are mostly data-center routes. Platforms do not publish their verdicts, so the practical approach is to fix the account region, fix one route and fix one device, then watch for three days straight; change any one of those and a later problem becomes hard to attribute. For platforms that are picky about address type, try a dedicated route in the same region first, then work through the error table item by item — reinstalling the client over and over will not help.
Bandwidth
How much bandwidth 4K and Dolby Vision need
Platforms adapt to bitrate, and two sources both labelled “4K” can differ by a factor of two. The three bands below are the stable start thresholds for typical sources; below the threshold the player drops the bitrate automatically, which looks like a sharp opening that turns soft after a few dozen seconds.
5Mbps
1080p
The start threshold for 1080p on most platforms. Home broadband is generally enough; the real bottleneck is usually jitter on the cross-border link, not local bandwidth.
15–25Mbps
4K
Covers most 4K sources. Leaving headroom is steadier than sitting right at the threshold, and at peak hours it is worth planning for the top of the band.
25 Mbps or more
Dolby Vision
Higher bitrate, and it needs low jitter. When the link is jittery the player falls back to HDR10 or plain 4K without telling you.
Hitting the bandwidth figure does not mean smooth playback. The problem on cross-border links is jitter and packet loss: the peak speed test looks great, but if a few packets drop every second at peak hours, 4K still buffers. The way to check is to open the player's bitrate stats between 20:00 and 23:00 — “Stats for nerds” in YouTube's right-click menu and Netflix's bitrate overlay both show live bitrate. Watch whether it holds at the source's ceiling instead of trusting a single speed test.
At 25 Mbps, an hour of 4K comes to roughly 10GB. The three monthly plans are 60GB, 250GB and 500GB, and data resets every month on the activation date; if you only binge for a few months a year, a data pack suits better — it lasts until used up and never expires.
Data
Pick a monthly plan by how much you watch
Data resets every month on the activation date, and mid-term upgrades are prorated against the remaining days. The three tiers differ only in data; routes, device count and the refund policy are the same.
Tier
Monthly price
Data per month
Best for
Light
¥9.9/month
60GB
A few 1080p episodes a week, occasional 4K
Standard
¥18/month
250GB
Daily binge-watching, mostly 4K
Heavy
¥28/month
500GB
Several devices playing at once, 4K most of the time
Data packs: ¥158/300GB · ¥358/1000GB · ¥658/3000GB, valid until used up, never expiring. Both monthly plans and data packs come with a 60-day refund, payment is by Alipay / WeChat / USDT, and there is no limit on simultaneous devices.
Troubleshooting
Common errors and the order to handle them
Work through them in order and do not change three things at once. Change one item at a time so you know which step worked; after each change, close the playback page and reopen it rather than refreshing.
Message or error code
What it usually means
What to do, in order
NW-2-5
The platform has detected a proxy network or cross-region access
Switch to another dedicated route in the same region → clear cookies and reopen in a private window → if it still fails, change region
Disney+ error code 83
The current network is outside the service area for that region
Confirm the exit is in that region → quit the app completely and relaunch → check the account region
This video is not available in your country/region
The source region and the exit do not match, or the title is not licensed in that region
Check the exit region first → then confirm the title is available there → change region rather than cycling through routes
Hulu region message
US region only
Switch to a US dedicated route → sign in again → clear site data and retry
Prime Video region message
Account region and exit region do not match
Match the account's region first → then try a relay or dedicated route in that region
BBC iPlayer UK-only message
The address type is judged to be non-residential
Switch to a UK dedicated route → clear cache → if it still fails, watch the same content on another platform
Error messages rarely explain the cause. The reliable habit is to note down four things — platform, region, route type and time of day — and compare them with the table above; noting only “it will not open” means starting from scratch next time.
Order
Four steps to a route that works
Picking a route is not luck. Fix the variables one at a time and you will find more working combinations in the same amount of time.
Choose the region first, then the route
If you want anime from Japan, set the exit to Japan first. Platforms judge region by exit, so pick the route before hunting for a title; doing it the other way round wastes time on switching routes. The support table above shows which regions go with which platform.
Dedicated first, then direct, then relay
Dedicated routes have the least jitter at peak hours and suit platforms that are sensitive to start-up speed; direct routes have low latency but suffer when the international gateway is congested; relay routes add a hop and work as a fallback when dedicated capacity is tight. The routes page labels each type, so there is nothing to guess.
Check that the exit and the source are in the same region
Confirm the exit region on the network check page first, then open the platform. If the two regions do not match, fix the exit and leave the account settings alone — changing the account region costs far more than switching routes, and you may not be able to change it back.
Fix the combination and write it down
Note the platform, region, route type and time of day. Next time something breaks, reproduce it from those notes first: if the same combination worked yesterday and not today, it is most likely a platform policy update; if the problem only appears on a new device, look at the client settings instead.
FAQ
Questions about regions and routes
Will unlocking keep working forever?
No permanent guarantee. Platforms update their detection, so a route that works today can be blocked next week — that is normal. This service keeps adjusting routes; when one fails, switch to another in the same region first, then work through the error table on this page. If playback still fails, open a ticket with the platform, region and time of day so it can be traced.
How many devices can watch at once on one subscription?
This service places no limit on simultaneous devices. The limit to watch for is the platform's own: a membership account usually caps how many screens can play at once, and that has nothing to do with the route — switching routes will not get around it.
How much data does an hour of 4K use?
At 25 Mbps it is on the order of 10GB an hour, depending on the source bitrate. The 60GB monthly plan suits a few 1080p episodes a week, 250GB suits daily binge-watching, and 500GB suits several devices on 4K at once; data resets every month on the activation date.
Should I start with a monthly plan or a data pack?
If your viewing is concentrated in a few months, take a data pack: ¥158/300GB, ¥358/1000GB, ¥658/3000GB, valid until used up and never expiring. For daily viewing a monthly plan fits better; upgrade mid-term and the difference is prorated against the remaining days.
Can I get a refund if playback fails?
Yes — a 60-day refund applies, no reason needed. It is worth validating the platform you care about on a monthly plan first: connect for an evening, confirm start-up speed and picture quality are steady, then decide whether to move to a higher tier or a data pack.
The routes page lists the cities and route types currently on sale by region; the plans page has the full tier comparison, data packs and refund details. To validate a platform first, one month on a monthly plan is enough.